FAQ

- Where is Poema located?

Our HQ is located in Fort Lauderdale, FL

 

- Does Poema offer returns?

We understand it is hard to figure out your sizing, and therefore offer returns and exchanges. Please refer to our Return & Exchange Policy for further information. 

- Can I change my order?

Yes, any customer can change their order prior to receiving a Shipment Confirmation. Once your previous order is canceled, you can then place a new order at your convenience. 

- How should I care for my new Poema bikini?

We recommend every bikini to be hand washed in cold water, and lay flat to dry in order to ensure it is in the best shape possible!

 

If you have any other questions, please email us at customerservice@poemaswim.com.
Please be sure to include your name and order number and you will hear back from us within 24 hours.